General

• Introduction: Welcome to Hey Junk. These are the Terms and Conditions governing your access to and use of the Hey Junk website following these terms. By accessing or using the website, you approve that you have read, understood, and agree to be bound by these Terms.

• Who can use your website: If you are under the age of 18, you declare that your legal guardian has reviewed and agreed to these Terms.

• Privacy policy: We respect your privacy and are committed to protecting your personal data. Our Privacy Policy, which is incorporated into these Terms by this reference, further describes the collection and use of information on this website.

• Intellectual property rights: The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Hey Junk.

• User obligations: As a user of the Hey Junk website, you agree to use our services responsibly, in a manner that complies with all applicable laws and regulations, and in a way that does not infringe on the rights of others or restrict or inhibit their use and enjoyment of our services.

• Limitation of liability: To the maximum extent permitted by applicable law, Hey Junk assumes no liability or responsibility for any errors or omissions in the content of the website or services.

• Right to change and modify Terms: We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically.

• Governing Law and Jurisdiction: These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Ontario, Canada, without respect to its conflict of laws principles.

• Data Collection: We collect and handle user data in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as outlined in that policy.

  
  

• Data Security: We take reasonable steps to protect user data and maintain its confidentiality and integrity. However, users should be aware of the inherent risks of data transmission over the internet.

  
  

• Marketing: Users may receive marketing communications from us based on their preferences and consent. Users can manage their communication preferences through their account settings.

Junk Removal

• Options: Users can select the appropriate truck size based on their needs. The choice of truck size may affect the pricing.

• Pricing: Pricing for junk removal services may vary based on the chosen truck size. Users should select the size that best accommodates their items.

• Load Capacity: Users are responsible for ensuring that their items fit within the selected truck size. Overloading may result in additional charges.

  
  

• Itemized Removal: Users can choose to have specific items removed. Pricing is based on the number and type of items to be removed.

  
  

• Item Description: Users must accurately describe items for removal to ensure proper planning and pricing.

Scheduling

• Appointment Confirmation: Users will receive confirmation of their scheduled appointments via email, call or other specified communication channels. Please ensure your contact information is accurate.

  
  

• Rescheduling: Users can reschedule appointments based on availability. Please contact our customer support for rescheduling requests.

Last Edited: Jan 25, 2024